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Automating Data Sync Between Netsuite and Magento, Saving Time, Eliminating Errors, and Enhancing Focus on Business Growth.
Big Poppa Smokers faced time-consuming manual data entry between Magento and NetSuite, leading to inefficiencies, human errors, and reduced focus on critical areas like sales, fulfillment, and customer experience.
They needed an automated, reliable integration solution to synchronize data seamlessly between Magento and NetSuite, eliminating manual processes, improving efficiency, and enabling focus on business growth and customer satisfaction.
Folio3’s NetSuite Magento Integration connector automated data flow removed manual inefficiencies, eliminated errors, and created a seamless digital infrastructure, allowing Big Poppa Smokers to optimize operations and focus on growth.
Founded in 2009, Big Poppa Smokers is a premier online retailer offering a comprehensive range of BBQ products, including American-made grills, spices, sauces, accessories, and unique smoker kits. Renowned for its high-quality offerings, the company aims to deliver exceptional products and services, enhancing the grilling experience for BBQ enthusiasts worldwide.
Big Poppa Smokers faced operational challenges due to manual data entry between their Magento web store and NetSuite ERP system. This created inefficiencies and errors, impacting productivity and business focus. Below are the key challenges and how they paved the way for transformation:
Key Challenges:
Key features and offerings included:
Deployed a robust, Integration-as-a-Service solution to connect Magento and NetSuite, automating data flow and organizing operations.
Enabled seamless import of customer data and sales orders from Magento to NetSuite, ensuring accurate and timely updates.
Allowed editing orders in NetSuite and syncing changes to Magento, providing flexibility and operational control.
Automated the export of inventory quantities and sales prices from NetSuite to Magento, ensuring accurate stock and pricing visibility.
Synced promotional codes, gift certificates, and terms and conditions across both platforms, enhancing the customer experience.
Provided instant synchronization for order statuses, shipping information, and refund data, enhancing transparency and customer satisfaction.
Delivered tailored solutions, including support for child products, bundled items, and historical data migration of sales orders and customers.
Used NetSuite’s Built-for-NetSuite standards, ensuring secure integration and compliance with industry best practices.
Folio3’s implementation of the NetSuite Magento Integration connector brought a transformative shift to Big Poppa Smokers’ operations. By automating workflows and creating a seamless data infrastructure, the company achieved the following significant outcomes:
Automated synchronization between Magento and NetSuite eliminated manual data entry, reducing human errors and saving valuable time. This allowed the team to focus on core business functions.
With a fully integrated system, Big Poppa Smokers simplifies and organizes order management, inventory updates, and pricing synchronization, resulting in faster and more accurate processes.
The integration provided a scalable framework, enabling the business to handle growing customer demands and operational complexity without disruption.
Real-time data updates and seamless order tracking improved service quality, fostering customer trust and satisfaction.
By eliminating operational bottlenecks, Big Poppa Smokers could channel its efforts into strategic areas such as sales, fulfillment, and expanding its market presence.
Read what our clients say about their experiences and the difference our solutions have made for them.
We were extraordinarily pleased with the functionality and depth of understanding that Folio3's solution exhibited after a relatively brief but incisive, project kickoff meeting. Folio3 ``gets it`` from the start, relieving us from tedious development discussions drawn out over a long period of time.
Folio3 impressed me by learning a BI tool they did not have prior experience with and in a short amount of time produced analysis reports ready for business consumption. We are excited on the next set of critical reports Folio is working on for us and expect the relationship to continue for the foreseeable future.
"The team has done a tremendous job from testing and deploying our DAX applications to go live. They have also helped develop a reusable pattern for scheduling processes used by multiple workers. We will definitely continue to lean on folio3 for future support of these applications."
Folio3 has been an outstanding NetSuite implementation partner, excelling in complex integrations across our business units. Their expertise, innovative solutions, and responsive, supportive team make them truly impressive.
BioPak adopted NetSuite early in Australia, using its ERP, CRM, and eCommerce. After initial challenges with development partners, we partnered with Folio3 in 2016. Their transparency, work ethic, and seamless collaboration reignited our drive for crucial upgrades and innovations, making them a trusted partner in our growth.
We needed an online presence for our business that catered to both our B2B and B2C clientele and we needed it in record time. Folio3 was able to deliver in our timeline, in budget, and has continued to provide us with excellent on-going support.
We thank Folio3 for their dedication and hard work over the past 12 months. Folio3 team has been a great help to our organization, and I am proud of the relationship we have built between our colleagues and companies. I look forward to continuing to work with the Folio3 team.
Folio3 was extremely qualified within our NetSuite environment & was able to provide advanced proficiency when customizing the integration. I appreciate their ability to navigate the system well & provide the expertise needed to complete the project. We appreciate your hard work & look forward to our continued collaboration.
We are very excited to see the new PigWise app rolling out to production. When we had discussed the initial idea with Folio we had no idea that the final build would look this good. You guys rock!.
"I am happy to recogzine the work that was done by the Folio3 team. Our end users are very satisfied with the user interface and the performance of the app – and are excited to be more mobile. I appreciate the hard work and commiment to deliver a top quality solution. I look forward to continuing our business relationship."
"The Folio3 team has consistently exceeded our expectations. It felt as if we were working with an onshore team. It was their ability to understand our needs and keep us engaged throughout the entire process that has resulted in an exceptional product and a valued partner.."
