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Automating Amazon and NetSuite integration to streamline order, inventory, and payment management, enhancing operational efficiency for Brothers International.
Brothers International struggled with manual inefficiencies in order fulfillment, inventory management, and data synchronization between their Amazon Seller Central account and NetSuite ERP, leading to errors and operational delays.
Brothers International required a seamless solution integrating Amazon with their NetSuite ERP to streamline operations, reduce manual efforts, and enhance data accuracy for smoother order fulfillment and efficient inventory management.
Folio3 implemented its NetSuite Amazon Connector, automating order, inventory, and payment synchronization. The integration improved operational efficiency, real-time data exchange, and enhanced inventory management, solving previous inefficiencies and minimizing errors.
Brothers All Natural, a leading global freeze-dry enterprise, specializes in premium freeze-dried fruits sourced from the world’s top growing regions. Committed to providing healthy, flavorful snacks, the company utilizes advanced freeze-drying techniques to maintain its fruits' natural taste, texture, and nutritional value. Brothers International offers bulk and private label formats and serves a diverse customer base with high-quality, convenient snack options. With a strong focus on quality standards and efficient logistics, Brothers International has earned a reputation for reliability and excellence in the snack industry.
Brothers International faced significant challenges in managing their e-commerce operations efficiently. These challenges, primarily around manual data handling, led to operational delays, errors, and inefficiencies. The company sought a seamless integration solution with an increasing volume of orders and a need for real-time data synchronization between Amazon Seller Central and NetSuite.
Key Challenges:
Key features and offerings included:
Deployed the tailored connector to seamlessly integrate Amazon Seller Central with NetSuite, automating order imports and system synchronization.
Ensured real-time synchronization of inventory data, product information, and stock levels from NetSuite to Amazon, reducing errors and out-of-stock issues.
Automated updates of fulfilled sales orders and status changes from NetSuite to Amazon, improving order tracking and fulfillment efficiency.
Enabled the automatic export of shipping details and payment data from NetSuite to Amazon, enhancing financial and operational accuracy.
Enabled real-time and scheduled data synchronization, ensuring up-to-date inventory, orders, and customer information across platforms.
Automated the import of Amazon fees, charges, and refunds, ensuring financial accuracy and reducing manual tracking efforts.
Customized the solution to support FBA orders and lot-numbered inventory management, optimizing order fulfillment and product traceability.
Folio3’s implementation of NetSuite revolutionized Brothers International’s operations, enhancing efficiency, automating workflows, and improving inventory management. Through our tailored solution, the following transformative outcomes were achieved:
NetSuite’s seamless integration enabled real-time inventory and sales tracking, allowing Brothers International to maintain accurate stock levels, prevent overstocking or stockouts, and streamline order fulfillment. This improved operational efficiency and customer satisfaction.
With automated data synchronization between Amazon and NetSuite, Brothers International eliminated manual data entry and streamlined order management, significantly reducing errors and improving order processing time.
The solution provided centralized data across various functions, giving Brothers International complete visibility over product listings, inventory, sales, and customer information. This enabled better forecasting and decision-making.
Automated updates of order statuses and shipping details from NetSuite to Amazon helped streamline fulfillment processes, reducing delays and improving customer experience.
As Brothers International continued to grow, the system’s scalability supported their expansion, allowing them to handle increased order volumes with minimal additional manual effort.
Read what our clients say about their experiences and the difference our solutions have made for them.
We were extraordinarily pleased with the functionality and depth of understanding that Folio3's solution exhibited after a relatively brief but incisive, project kickoff meeting. Folio3 ``gets it`` from the start, relieving us from tedious development discussions drawn out over a long period of time.
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Folio3 has been an outstanding NetSuite implementation partner, excelling in complex integrations across our business units. Their expertise, innovative solutions, and responsive, supportive team make them truly impressive.
BioPak adopted NetSuite early in Australia, using its ERP, CRM, and eCommerce. After initial challenges with development partners, we partnered with Folio3 in 2016. Their transparency, work ethic, and seamless collaboration reignited our drive for crucial upgrades and innovations, making them a trusted partner in our growth.
We needed an online presence for our business that catered to both our B2B and B2C clientele and we needed it in record time. Folio3 was able to deliver in our timeline, in budget, and has continued to provide us with excellent on-going support.
We thank Folio3 for their dedication and hard work over the past 12 months. Folio3 team has been a great help to our organization, and I am proud of the relationship we have built between our colleagues and companies. I look forward to continuing to work with the Folio3 team.
Folio3 was extremely qualified within our NetSuite environment & was able to provide advanced proficiency when customizing the integration. I appreciate their ability to navigate the system well & provide the expertise needed to complete the project. We appreciate your hard work & look forward to our continued collaboration.
We are very excited to see the new PigWise app rolling out to production. When we had discussed the initial idea with Folio we had no idea that the final build would look this good. You guys rock!.
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"The Folio3 team has consistently exceeded our expectations. It felt as if we were working with an onshore team. It was their ability to understand our needs and keep us engaged throughout the entire process that has resulted in an exceptional product and a valued partner.."
