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Solving Purchase Order Inefficiencies With Custom Netsuite Solutions for Better Accuracy, Transparency, and Customer Service.
Sundia Corporation struggled to manage and verify EDI purchase orders in NetSuite, particularly splitting multiple POs from the same customer and storing them in a readable format.
A streamlined process was essential to efficiently split, verify, and store purchase orders in NetSuite, ensuring accurate order processing and swift dispute resolution for improved supply chain management.
Folio3 developed a custom Suitelet for NetSuite, enabling seamless PO splitting, PDF conversion, order association, and email notifications, transforming Sundia's supply chain and customer service operations.
Sundia Corporation, one of North America’s fastest-growing fruit produce brands, is committed to promoting healthier lifestyles through increased fruit and vegetable consumption. The company offers diverse products, including fresh produce and ready-to-eat, organic fruit cups. With a strong distribution network across the United States, Canada, the Philippines, India, and China, Sundia is dedicated to delivering high-quality, nutritious products to global markets. By innovating within the food industry, Sundia continues to inspire healthier choices among consumers worldwide.
Sundia Corporation faced a significant operational bottleneck within its supply chain due to inefficiencies in managing and processing electronic purchase orders. Here’s a closer look at the challenges they needed to overcome:
Key Challenges:
Key features and offerings included:
Built a tailored Suitelet that is accessible via NetSuite's UI to process POs efficiently and intuitively.
Enabled splitting multiple purchase orders from a single customer file into individual POs for easier management and processing.
Converted EDI-format POs into human-readable PDFs, ensuring all orders were easily referenceable and stored within NetSuite.
Integrated functionality to associate POs with corresponding orders, providing end-to-end visibility for order processing and fulfillment.
Implemented email notifications to inform relevant staff about transaction statuses, improving communication and response times.
Ensured seamless solution integration within Sundia’s existing NetSuite workflows, minimizing disruption and maximizing efficiency.
Folio3’s customized NetSuite solution led to a significant transformation for Sundia Corporation, revolutionizing their supply chain processes and enabling enhanced operational efficiency. By addressing their key challenges, the following impactful outcomes were achieved:
Sundia Corporation gained complete visibility into purchase orders, allowing their team to effortlessly verify and reference every PO. This enhanced transparency, reduced processing errors, and ensured smoother operations.
With POs converted into human-readable formats and seamlessly associated with corresponding orders, staff could swiftly resolve pricing and order quantities disputes, improving customer satisfaction.
Automated PO splitting, order association, and real-time alerts streamlined operations, eliminating manual inefficiencies and accelerating team decision-making.
Real-time email notifications about transaction statuses enabled better collaboration, ensuring relevant stakeholders remained informed and proactive.
Sundia Corporation now benefits from a robust, scalable NetSuite integration that supports future growth while maintaining operational efficiency.
Read what our clients say about their experiences and the difference our solutions have made for them.
We were extraordinarily pleased with the functionality and depth of understanding that Folio3's solution exhibited after a relatively brief but incisive, project kickoff meeting. Folio3 ``gets it`` from the start, relieving us from tedious development discussions drawn out over a long period of time.
Folio3 impressed me by learning a BI tool they did not have prior experience with and in a short amount of time produced analysis reports ready for business consumption. We are excited on the next set of critical reports Folio is working on for us and expect the relationship to continue for the foreseeable future.
"The team has done a tremendous job from testing and deploying our DAX applications to go live. They have also helped develop a reusable pattern for scheduling processes used by multiple workers. We will definitely continue to lean on folio3 for future support of these applications."
Folio3 has been an outstanding NetSuite implementation partner, excelling in complex integrations across our business units. Their expertise, innovative solutions, and responsive, supportive team make them truly impressive.
BioPak adopted NetSuite early in Australia, using its ERP, CRM, and eCommerce. After initial challenges with development partners, we partnered with Folio3 in 2016. Their transparency, work ethic, and seamless collaboration reignited our drive for crucial upgrades and innovations, making them a trusted partner in our growth.
We needed an online presence for our business that catered to both our B2B and B2C clientele and we needed it in record time. Folio3 was able to deliver in our timeline, in budget, and has continued to provide us with excellent on-going support.
We thank Folio3 for their dedication and hard work over the past 12 months. Folio3 team has been a great help to our organization, and I am proud of the relationship we have built between our colleagues and companies. I look forward to continuing to work with the Folio3 team.
Folio3 was extremely qualified within our NetSuite environment & was able to provide advanced proficiency when customizing the integration. I appreciate their ability to navigate the system well & provide the expertise needed to complete the project. We appreciate your hard work & look forward to our continued collaboration.
We are very excited to see the new PigWise app rolling out to production. When we had discussed the initial idea with Folio we had no idea that the final build would look this good. You guys rock!.
"I am happy to recogzine the work that was done by the Folio3 team. Our end users are very satisfied with the user interface and the performance of the app – and are excited to be more mobile. I appreciate the hard work and commiment to deliver a top quality solution. I look forward to continuing our business relationship."
"The Folio3 team has consistently exceeded our expectations. It felt as if we were working with an onshore team. It was their ability to understand our needs and keep us engaged throughout the entire process that has resulted in an exceptional product and a valued partner.."
