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Providing a Custom, High-Performance NetSuite SuiteCommerce Integration for BioPak, Ensuring Easy Navigation and Seamless Product Ordering.
BioPak required an advanced, responsive NetSuite SuiteCommerce eCommerce website with custom features, including pricing, navigation, and high-performance CDN caching, to meet growing business needs and enhance customer experience.
BioPak needed a seamless and user-friendly online platform with custom functionalities, including an intuitive navigation system, dynamic merchandising, multi-page checkout, and flexible product pricing, while ensuring smooth NetSuite SuiteCommerce integration.
Folio3 provided a tailored NetSuite SuiteCommerce solution for BioPak, integrating custom features like advanced search, responsive design, dynamic merchandising, and custom pricing, ensuring seamless navigation and an enhanced customer experience.
BioPak is a leading provider of eco-friendly packaging solutions, specializing in biodegradable and compostable products for the food service industry. With a strong commitment to sustainability, BioPak is dedicated to reducing environmental impact by offering high-quality, environmentally conscious packaging alternatives. Their products are designed to help businesses reduce waste and contribute to a greener planet. By prioritizing innovation and sustainability, BioPak continues to lead the way in providing packaging solutions that are both effective and environmentally responsible.
BioPak faced significant challenges in delivering a seamless and customer-friendly eCommerce experience aligned with its eco-friendly brand values. With growing demand and an expanding product catalog, BioPak needed a platform that could scale, offering advanced functionality, a responsive design, and seamless integration with their existing systems.
Key Challenges:
Key features and offerings included:
Deployed a tailored NetSuite SuiteCommerce solution, integrating BioPak’s product offerings, customer data, and back-end processes to create a unified eCommerce platform.
Designed a mobile-optimized, responsive website to ensure users had a seamless experience across devices, with easy navigation and a user-friendly interface.
Implemented a robust search system, allowing customers to easily find products based on categories, specifications, and other criteria, improving the shopping experience.
Developed custom pricing options for specific products, ensuring BioPak could offer flexible pricing based on various customer needs and purchasing conditions.
Integrated dynamic merchandising options to showcase products effectively and promote key items based on customer preferences, seasonality, and promotions.
Enhanced website performance by integrating high-performing CDN caching to ensure fast page load times and smooth browsing.
Created a streamlined, multi-page checkout system to reduce cart abandonment and improve customer satisfaction, making purchasing easier for BioPak’s customers.
Ensured a smooth transition from BioPak’s previous systems to NetSuite, migrating all relevant data efficiently to avoid disruptions in business operations.
Folio3’s implementation of NetSuite SuiteCommerce brought significant changes for BioPak, driving efficiency, improving user experience, and supporting scalable growth. The tailored solutions provided resulted in measurable business improvements across various areas:
With a custom design and multifaceted navigation, BioPak’s website now offers an enhanced user experience, ensuring customers can easily browse an extensive range of SKUs. This, in turn, has increased user engagement and satisfaction.
Folio3 integrated custom pricing for BioPak’s diverse product range and dynamic merchandising, ensuring the right products were highlighted at the right time, leading to improved sales performance and optimized product offerings.
Incorporating advanced CDN caching significantly improved the website’s performance, enabling faster load times and smoother browsing. The platform is more scalable, supporting BioPak’s growing eCommerce needs as they expand their product catalog.
BioPak now benefits from a multi-page checkout and various shipping options, streamlining order processing and improving conversion rates, resulting in more efficient sales transactions and customer satisfaction.
The seamless integration of NetSuite SuiteCommerce centralized BioPak’s eCommerce data, allowing for real-time updates on inventory, orders, and customer interactions. This real-time data synchronization ensures better control and decision-making, enabling BioPak to respond to customer needs quickly and effectively.
Read what our clients say about their experiences and the difference our solutions have made for them.
We were extraordinarily pleased with the functionality and depth of understanding that Folio3's solution exhibited after a relatively brief but incisive, project kickoff meeting. Folio3 ``gets it`` from the start, relieving us from tedious development discussions drawn out over a long period of time.
Folio3 impressed me by learning a BI tool they did not have prior experience with and in a short amount of time produced analysis reports ready for business consumption. We are excited on the next set of critical reports Folio is working on for us and expect the relationship to continue for the foreseeable future.
"The team has done a tremendous job from testing and deploying our DAX applications to go live. They have also helped develop a reusable pattern for scheduling processes used by multiple workers. We will definitely continue to lean on folio3 for future support of these applications."
Folio3 has been an outstanding NetSuite implementation partner, excelling in complex integrations across our business units. Their expertise, innovative solutions, and responsive, supportive team make them truly impressive.
BioPak adopted NetSuite early in Australia, using its ERP, CRM, and eCommerce. After initial challenges with development partners, we partnered with Folio3 in 2016. Their transparency, work ethic, and seamless collaboration reignited our drive for crucial upgrades and innovations, making them a trusted partner in our growth.
We needed an online presence for our business that catered to both our B2B and B2C clientele and we needed it in record time. Folio3 was able to deliver in our timeline, in budget, and has continued to provide us with excellent on-going support.
We thank Folio3 for their dedication and hard work over the past 12 months. Folio3 team has been a great help to our organization, and I am proud of the relationship we have built between our colleagues and companies. I look forward to continuing to work with the Folio3 team.
Folio3 was extremely qualified within our NetSuite environment & was able to provide advanced proficiency when customizing the integration. I appreciate their ability to navigate the system well & provide the expertise needed to complete the project. We appreciate your hard work & look forward to our continued collaboration.
We are very excited to see the new PigWise app rolling out to production. When we had discussed the initial idea with Folio we had no idea that the final build would look this good. You guys rock!.
"I am happy to recogzine the work that was done by the Folio3 team. Our end users are very satisfied with the user interface and the performance of the app – and are excited to be more mobile. I appreciate the hard work and commiment to deliver a top quality solution. I look forward to continuing our business relationship."
"The Folio3 team has consistently exceeded our expectations. It felt as if we were working with an onshore team. It was their ability to understand our needs and keep us engaged throughout the entire process that has resulted in an exceptional product and a valued partner.."
