Door County Coffee

Door County Coffee Automates Walmart Order Management With NetSuite

At a Glance

Connecting Walmart and NetSuite for More Efficient Order Management

As Door County Coffee sold more through Walmart, keeping orders, inventory, and shipping updates accurate between Walmart and NetSuite became a manual job. Folio3 connected DCC's Walmart account to NetSuite using the Folio3 Walmart Connector and automated the flow of sales orders, order cancellations, inventory, and shipping details between the two systems. The integration also creates invoices for Walmart orders and was customized to handle Walmart-fulfilled orders, assembly items, and lot-numbered items.

Company

Door County Coffee is a family-owned coffee company based in Sturgeon Bay, Wisconsin. Founded in 1993, it specializes in high-quality, sustainably sourced coffee roasted on-site. Alongside its roasting business, the company runs a café serving freshly brewed coffee and lunch.

Industry

Hospitality & Leisure

Headquarters

Sturgeon Bay, Wisconsin

Platform

NetSuite + Walmart Connector

The Challenge

Manual Walmart Processes Made Order & Inventory Management Time Consuming

Door County Coffee was managing Walmart orders, inventory, and fulfillment through manual processes. Sales orders, customer data, inventory information, shipping details, and fulfillment updates required manual handling, increasing the time involved and the risk of errors across connected operations.

1

Manual Order Management

Managing Walmart orders manually increased processing time and the risk of data entry errors.

2

Inventory Synchronization

Without automated inventory syncing, keeping Walmart product availability accurate was difficult.

3

Fulfillment Updates

Shipping information and fulfillment statuses required manual tracking across Walmart and NetSuite.

4

Complex Product Requirements

Assembly items and lot numbered products required additional handling within the integration.

The Solution

A Walmart Connector Built Around Door County Coffee’s Order Workflows

Folio3 integrated Door County Coffee’s Walmart account with NetSuite and customized the connector around the company’s specific order and fulfillment requirements. The solution handled Walmart Fulfilled orders, assembly items, and lot numbered products while removing the need for manual data entry across the connected systems.

Our Approach

From Requirements to a Working Solution

Folio3 adapted the Walmart to NetSuite integration around Door County Coffee’s specific order, inventory, and fulfillment requirements. The approach combined the standard connector with the custom functionality needed to handle the company’s product types and Walmart fulfillment workflows.

Mapped Existing Requirements

Identified the key Walmart order, inventory, and fulfillment processes requiring integration.

Configured the Integration

Set up the connector around Door County Coffee’s specific business requirements and data flows.

Handled Product Complexity

Adapted the solution to support assembly items and lot numbered products.

Refined Fulfillment Workflows

Addressed Walmart Fulfilled orders and the related fulfillment requirements within NetSuite.

The Platform

Connecting Walmart and NetSuite Across the Order Lifecycle

Door County Coffee’s Walmart and NetSuite systems were brought together through a single connected environment, linking orders, inventory, fulfillment, shipping, and invoicing. The integration keeps critical information moving between both platforms while accommodating the company’s specific product and fulfillment requirements.

Sales Order Management

Walmart orders and cancellations flow directly into NetSuite, giving the team a more efficient way to manage incoming orders.

Inventory Synchronization

Inventory quantities sync between NetSuite and Walmart, helping Door County Coffee keep product availability aligned across channels.

Fulfillment and Shipping

Order statuses and shipping details move between systems, giving the team clearer visibility as orders progress toward fulfillment.

Automated Invoicing

Walmart sales orders automatically generate invoices in NetSuite, removing another manual step from the order processing cycle.

Assembly Item Support

Assembly items are handled within the integration and sent to Walmart as simple products for accurate product representation.

Lot Number Support

Lot numbered items are supported within the integration, allowing specialized inventory requirements to fit into the connected workflow.

Walmart Fulfilled Orders

Walmart Fulfilled orders are supported within the integration, accommodating the fulfillment model used by Door County Coffee.

Customer and Order Data

Customer and order information moves between Walmart and NetSuite, keeping critical data connected throughout the sales process.

The Results

Less Manual Work Across Walmart Order Operations

Door County Coffee’s connected Walmart and NetSuite environment reduced manual data entry and improved data accuracy across order management. Automated workflows also made invoicing more efficient and provided real-time fulfillment updates, giving the team a more reliable way to manage Walmart orders.

Reduced Manual Data Entry

Automated data flows reduced repetitive entry work and the errors associated with manually transferring information.

Improved Data Accuracy

Connected information between Walmart and NetSuite helped maintain more accurate operational data across systems.

Automated Invoicing

Walmart sales orders could generate invoices automatically in NetSuite, reducing manual processing requirements.

Real-Time Fulfillment Updates

Fulfillment status updates moved between systems in real time, improving visibility into order progress.

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